Customs clearance services
Send us your invoice and packing list. We check the HS code, duties and permits before your cargo arrives, file the declaration, follow the inspection channel and attend physical inspection if required. You know the total cost upfront.
Import legally without an in-house customs team
Most of our customers import a few shipments a year. Hiring a full-time customs officer doesn't pay off, and doing it yourself risks wrong HS codes, missing permits and cargo stuck at the port running up storage charges. We take that work off your hands, starting with your very first shipment.
- HS code, duty and import regulation check before shipment, free of charge
- The director reviews your documents and deals with customs personally
- Status updates at every step, and a final statement separating service fees from disbursements
What we do
Book a single service or the whole shipment. Every item is listed in the quote.
Import and export declarations
LCL, FCL and air cargo at seaports, inland depots and airports across Vietnam.
HS code and duty estimate
The right HS code from the start means the right duty, and no back-taxes at post-clearance audit.
Certificates of origin
We guide your supplier on Form E, D, AK and other certificates to claim preferential duty under trade agreements.
Specialised inspection and labelling
We confirm whether your goods need quality inspection, quarantine, product registration or a permit, and prepare the file.
Special customs regimes
Temporary import for re-export, machinery and equipment, chemicals, and shipments that need a ruling from the authorities.
Physical inspection (red channel)
We attend the inspection yard with customs and answer their questions so your cargo is released as fast as possible.
Duty exemption and refunds
Exemption files for goods forming fixed assets, and duty refunds for re-exported goods where eligible.
Fumigation, survey, quarantine
We book fumigation, survey and phytosanitary inspection for timber, fruit and agricultural goods as customs or the importing country requires.
Regulation updates
We tell you when import rules or duty rates for your goods change, before you place the next order.
Clearance process
5 steps, with updates at each one.
Send documents
Invoice, packing list, bill of lading or product photos. Incomplete? We tell you what to request.
HS code, duty, permit check
You receive an all-in quote and estimated duties. We proceed only once you approve.
Declaration and duty payment
We file on the electronic customs system and guide you to pay the exact duty amount.
Channel follow-up, inspection
Green or yellow channel: we complete the file. Red channel: we attend inspection with customs.
Release and delivery
Cargo is picked up from the port and trucked to your warehouse. You get a statement with disbursement invoices.
Real photos
Taken on shipments handled by Truong Viet Logistics.
Why Truong Viet Logistics
Duties and fees known upfront
Estimated duties and every fee are in the quote before arrival. No surprises.
15+ years of hands-on experience
We have handled customs at Vietnam's southern ports for more than 15 years and have seen the tricky cases before.
Quote within 2 hours
Send shipment details during business hours and get a quote within 2 hours.
Transparent disbursements
Duties, shipping line and port charges are billed at cost against invoices. Our fee is shown separately.
Frequently asked questions
We only import a few shipments a year. Can you help?
Yes. That is our core customer: small businesses without their own import-export staff.
Can we import without a certificate of origin?
Yes, but the goods pay the standard duty rate instead of the preferential rate. Ask us before your supplier ships so there is time to obtain the certificate.
What happens if the declaration goes red channel?
Customs physically inspects the goods. We attend the inspection with them. The inspection fee is charged per our price list and confirmed with you in advance.
How much is customs clearance?
It depends on the goods and the customs regime. See the reference prices on our home page. Every quote separates our service fee, duties and disbursements.
Shipment on the way? Send us the documents
Quote within 2 business hours. HS code and duty check free of charge.